Welcome to TECNARA Official Site

Sales Terms & Conditions

Payment Terms - Net 30 days upon approval of credit. Accounts over 30 days will be assessed financing charge of 1.5% per month. No shipments will be made to delinquent accounts. Please do not submit a debit memo for credits. In addition, all fees for recovery of collection efforts and attorney fees may be added to all invoice applicable to collection efforts.

Prices - All prices are subject to change without notice. Clerical or inadvertent errors are subject to correction.

Freight Terms - All products are shipped FOB Tecnara Tooling Systems, Santa Fe Springs, CA USA.

Order Minimum - $50.00 at list price

Returned Goods
We accept returns only under the following conditions.

  • Returns will not be accepted without Return Goods Authorization (RGA) number. Please contact customer service at 562-941-2000 for RGA number. RGA number must be noted on outside packaging for prompt processing.
  • Within 30 days from date of shipment.
  • Credit for returned product is good for use toward purchase only and must be used within 120 days of issuance, afterwards the credit will be null and void.
  • No returns will be accepted for factory ordered or modified products.
  • Product returned must be unused and in new sellable condition by our sole determination, or the return will be rejected.
  • Returned to us with prepaid shipping cost by purchaser.
  • In original box and/or packaging, or a cost of new box/packaging will be charged.
  • Restocking charge of 15% of the invoiced price or $20.00 whichever is greater will be charged.

Exchanging Purchased Parts – The replacement order must be of greater or equal value of the original order to the original customer to avoid the 15% restocking charge.

Specialty Items – Once ordered, discontinued and specialty items are non-cancellable and non-returnable.

Damage Claims & Shortages – Tecnara assumes no responsibility for loss or damage in transit. The consignee should present claims for such damage to the carrier. Our terms of sales are FOB Tecnara Tooling Systems, Santa Fe Springs, CA USA. All shortages or discrepancies must be notified within 72 hours after receipt of material.